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Choosing the right skilled nursing facility for yourself or someone you care about can feel like a big decision. You don’t have to rely solely on what we say about Colonial Vista Post Acute—explore our collection of testimonials to see why so many residents and families give us top ratings. Discover what sets Colonial Vista Post Acute apart as a place focused on comfort, recovery, and compassionate care. If you’ve experienced our community as a resident, team member, or family member, we invite you to share your feedback with a review.
All Reviews
19 reviews
Business response 50 days ago
I in care there for three months. While it took the staff getting to know me to treat me well, for the most part, after six weeks here, the care is what I would expect from an acute rehab. The food could use some work, the wait time getting on and off bedpans, OT could use some work on making sure they see me as often as they are supposed to, giving showers as often as they are supposed to, and someone explaining how things should work upon arrival are the things that could use some work. The main problem is a large patient to small number of staff ratio. On the other hand, most CNA’s are hardworking and try to help residents as well as they can, for the most part. Weekends are different as they often have CNA’s who are inexperienced at Colonial Vista. The nurses are kind and especially hardworking given that they have a large residents to nurses ratio. I especially want to say that Nurse Mary is an angel. PT staff are well organized, kind, and thoughtful. There are other employees who keep me informed and help me as much as possible. Overall, after a rough start, I would say that Colonial Vista is what I would expect an acute rehab to be. There are a few things that are okay, but a lot of things need improvement.
Business response 5 months ago
My mother-in-law is currently at this rehab facility and became sick from their water—along with several other residents. The water has been reported as contaminated with bacteria, which is extremely concerning. Because of this issue, the facility has been placed on stop placement. This raises serious questions about safety and oversight.I strongly recommend staying away and carefully considering other options for your loved ones.
Business response 51 days ago
If your elderly mother falls out of bed, gets hospitalized and needs to recover somewhere for six weeks, this place is it! Incredibly loving, kind, positive, friendly staff here who actually care. It’s clean, the staff are prompt and efficient with incontinence wear changes, regular showering of residents, meal delivery and removal or wheeling them to the dining room, and sharp as tacks with meds and regular med evaluations. They pop in all the time to get eyes on and check to see if a resident needs anything. Also, the physical therapy and occupational therapy departments were amazing. They really know what they’re doing and how to positively, kindly and patiently deal with someone who’s a little lost about how and why she ended up there, why getting strong again is so crucial. The turnaround with my mother’s condition over those weeks was astounding, thanks in large part to them! The office administration and head admin, Matt, are hands-down, the best! Communicating was easy, asking questions and getting help or advice was easy. Colonial Vista Acute is a very special place. Love you guys! P.S. We’ll miss watching the kitties play in the green space landscaping—they really brought my mom so much joy.
My mom is due to Be releases soon after broke hip and spiked dementia . The PT was excellent. Nurses kind. The only frustrations was the wait when we pushed the button to have mom taken to Bathroom or put back in bed. We were told not to help her. The front staff was awesome and the ladies in the cafeteria were excellent. I remember one name -Denise— outstanding and the head of that cafeteria, a young black haired woman was so kind . One other major thing: the facility did not have a urine odor!!!!’ Thank you Colonial Vista Acute PS When I visited I was able right on premises to get my mom’s nails and hair done!
Business response 5 months ago
Business response 5 months ago
(Somewhat low-end facility.)
Business response 5 months ago
Business response 5 months ago
My grandfather is at colonial vista now for rehab and at first I was nervous about putting him there but Matthew Hammonds talked with my family and assured us the best care possible. The nurse Dotty that looks over him on her shifts is so amazing and truly cares about my grandfathers needs and the family’s needs! She is amazing and I’m so thankful for her. Jesus that helps with my grandfathers needs with therapy is honestly awesome he tells my grandfather how it is and coming from a military family I love that! He pushes my grandfather everyday to get better and the first time I saw him working with him I was so happy because not only did Matt make me a promise of taking care of him Matt and his team are fulfilling the promise everyday! I’m truly thankful for everything these 3 individuals have done for my family. I look forward to continuing that! Thank you Matt, Dotty, Jesus Keep up the amazing work!!!
Business response 5 months ago
I did rehab for my knee replacement. Did rehab 2 years ago far different this time. Pts do not enter the water. They sit on a chair telling you what to do. Appointments should be 45 minutes mine were usualy 35 minutes. I was unable to confirm if my pt was a pt or just an aid. Pt was often on his phone. My assessment did not include measuring where my knee bend was to compare as i progresses. Stop going as i felt like i could just walk and get tge same benefit. The chlorine is strong even after washing my suits still smelled like clorine. Bring your own towels thres are raggedy and see through. Do not recommend.
My husband stayed recently and was taken care of very well. He told me everyone was really nice and he felt safe. Nice relaxed welcoming facility.
It’s expensive!! And the residents eat canned and boxed food. Says 5 star my aunt who lives there just laughed. Sad place to have to stay to die.
Business response 2 years ago
Worst senior living facility in all of wenatchee.
Business response 3 years ago
A super clean facility. All staff were wonderful!!!
Business response 4 years ago
I went to visit a friend in rehab, asked the friendly staff for directions 2 times. I was easily lost. Lol. They were friendly and redirected me with excellent directions. The check in and check out system easy to understand. The walk was a long long walk though from where I’d parked.
Business response 4 years ago
Business response 7 years ago
Business response 7 years ago
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